Fishdom: Game Progress
My progress in the game was lost. How to return it? If your game was connected to one of the supported social networks, then you can try to recover the missing progress yourself:
- Uninstall the game and reinstall it from the application store.
- Connect the game to the social network account to which it was linked.
- A window will appear asking if you want to download the existing game associated with your account. Select Yes and enter the word Confirm.
If you cannot restore progress yourself, contact the support team by providing the following information:
- The match-3 level you were at.
- After what actions, game progress was lost (reinstalling the game, switching to a new device, etc.).
How to transfer progress to a new device?You can transfer the game if the game was connected to a supported social network on the old device. The current version of the game supports Facebook and Google Play. To transfer, do the following:
- Go to the store and install the latest version of the game on a new device.
- Open Fishdom on your new device and get trained.
- Open Settings and connect the game to the same social network account to which the game was connected on the old device.
- A window appears prompting you to download an existing game, enter the word Confirm.
- Confirm your choice and continue playing Fishdom on your new device!
How to play one game on multiple devices? Synchronizing progress on multiple devices is possible only if your aquarium is tied to at least one of the social networks supported by the game. There are also a number of restrictions on synchronization:
- The version of the game on both devices that you want to synchronize must be the same.
- Cross-platform synchronization is possible only between devices on iOS and Android (for example, you cannot synchronize the game on iPad and Mac).
- Synchronization using Game Center and Google Play is possible only within the same platform on which the original game is located (for example, you cannot synchronize devices on iOS and Android using Game Center).
To sync devices, follow these steps:
- Install the game on another device and launch it.
- Check your internet connection. It must be stable enough for successful synchronization.
- Connect the game to the same social network account to which the game is connected on the first device.
- A new window will open in the game, in which you will be asked to download the saved game from the server.
- Select Yes, and then enter the word Confirm. Now the game progress on your devices is synchronized.
The saved game downloaded from the server will completely replace the current progress on the device.
How to save your game progress? Game progress is saved automatically if the device is connected to the Internet and is not lost even if you reinstall the game.Progress can also be tied to accounts on social networks to which the game is connected. The current version of the game supports Facebook and Google Play. Additional actions are also not required here - your game progress will be automatically linked when you connect any supported social network to your account. If your aquarium is not tied to any account on social networks and you want to transfer or restore game progress, contact the technical support service.
With a full reset of the device to the factory settings, you can only restore progress yourself if the game was connected to a social network. Transferring progress to another device is also possible only using supported social networks.
Can I start the game again? Unfortunately, you cannot restart the game on the current device. However, you can install the game on another device and start a new game on it.
If your current game is connected to Facebook, do not connect the game to the same account to avoid synchronizing game progress between the two devices.
Can I have two accounts on the same device?It is not recommended that you download the game using multiple accounts on the same device. Each account has its own unique identifier associated with the device on which the game was started. If you download another account to the device, then the previous aquarium may be completely lost without the possibility of recovery.
GameCircle is no longer supported? Unfortunately, now GameCircle progress synchronization is not available. However, you can connect the game to your Facebook account to play on multiple devices, save and restore progress.
